Credit and Debit Card Convenience Fee and FAQ
Beginning October 27, 2016 credit and debit card payments for student accounts will no longer be processed by BHCC. Official Payments processes credit and debit card payments for tuition and other student account charges. Below are some Frequently Asked Questions about the credit and debit card changes:
How can I pay?
Official Payments offers two payment options
- Debit/Credit Card
- American Express
- Electronic Check
Are there any additional fees assessed when making payments online with Official Payments?
Yes. There is a 2.0% service fee charged when making a payment by debit/credit card. Card users will be assessed a separate, non-refundable convenience fee ($1 minimum fee) at the time of each credit or debit card payment for student account.
Why can’t I see the convenience fee charge on my student account?
The convenience fee is assessed by Official Payments not BHCC so it will not appear on your student account. The convenience fee will appear as a separate charge on your credit card statement.
Is the convenience fee refundable?
The 2.0% convenience fee is non-refundable. Any convenience fee disputes must be taken directly to your credit card company
No fee is charged if paying by electronic check.
How can I pay my student account and avoid the convenience fee?
E-Check payments from checking and savings accounts will continue to be accepted by BHCC, there is no convenience fee for this service. Go to https://selfservice.bhcc.edu/Student/Finance.
Students registering for classes at Bunker Hill Community College, who are claiming entitlement to in-state tuition, must complete the Massachusetts Community College Instate Tuition Eligibility Form. An eligible person shall mean a U.S. Citizen, lawful immigrant, permanent resident, or holder of another legal immigration status who has satisfied the duration residency requirement of six months prior to the start of the semester of enrollment, but not more than one year prior to that date and can demonstrate his/her intent to remain in Massachusetts. The institution reserves the right to make any additional inquiries regarding the applicant’s status and to require submission of any additional documentation it deems necessary. For questions concerning residency requirements call the Registrar’s Office at 617-228-2403.
Students enrolled in certain programs are charged a Special Cost Courses Fee. Examples but not limited to courses with prefixes AHE, CTC, EMS, EMT, MAC, MIG, MLT, MRC, NUR, SGT, SON, PNP and students enrolled in CIT141 and CIT241 must pay an additional fee of $35 per credit hour. Other health related courses may be added. Also a malpractice liability insurance fee of $15.00 may apply for some health courses.
Summer: Payment is due at the time of registration. Students have a number of payment options. Students may pay in full online, submit a third party commitment letter or receive a financial aid award from the Financial Aid Office at BHCC (financial aid is not available to students who are taking courses for the first time at BHCC during the summer).
Fall: Payment for all Fall courses is due by the payment due date listed in the course schedule booklet, on or after the payment due date, payment is due at the time of registration. Students must pay in full, create an authorized payment plan or have a pending financial aid award in place at BHCC and pay for or waive the College’s health insurance by the payment due date. Failure to pay may result in courses being dropped at the close of business on the day of registration. At the time of registration students registering in-person receive a registration statement/bill and schedule that indicates the amount due. Students registering online should go to https://selfservice.bhcc.edu/Student/Finance
BHCC accepts personal check, money order, American Express, VISA, MasterCard, and Discover.
You may pay:
- Online at https://selfservice.bhcc.edu/Student/Finance. (select Student Menu and then select either Make A Payment (to pay in full) or Set up Automatic Payment Plan (Official Payments) to create a payment plan.
- By mail: 250 New Rutherford Avenue, Room B219, Boston, MA 02129-2925 (payment must be received prior to registration)
- By express drop box located outside the Student Payment Window at B219 for check and credit card payments using the envelopes provided.
- International students also have the benefit of making payments in the currency of their choice through the International Payment/Western Union link at https://selfservice.bhcc.edu/Student/Finance.
Payment/Billing for current students who register online
Students registering online at https://selfservice.bhcc.edu/Student/Finance, must check Account Summary by Term to view the amount due. Students must make payment arrangements by the payment due date or courses will be dropped. Please check your academic and financial record before logging out to confirm that registration and payment was recorded (payment plan down payments and health insurance waivers will post within 24 business hours); click on Account Summary by Term to view your financial record and My Class Schedule to view the courses you are registered for.
Third Party Billing
Students may submit a third party document or purchase order from an employer, etc. which allows the College to bill that party directly with no restrictions Documentation must be presented at the time of registration. Web registrants will need to present the third party information prior to registration to ensure that your financial account is credited or coded or you may be dropped for non-payment.
The College offers an installment payment plan. Students may enroll in the Payment Plan, a third party service for a fee, and make monthly and Biweekly payments for the upcoming semester. The first installment and the fee are due with the application. Terms for the payment plan contracts are monitored by the Student Payment Office. Budgets may be automatically adjusted to cover billed charges. If financial aid is received or a class is dropped or added, you should review your agreement balance online through Official Payments or contact Bunker Hill Community College Student Payment Office at 617-228-2150 or e-mail firstname.lastname@example.org to confirm the change. Students who are delinquent will be subject to payment penalties, and may be denied the use of the payment plan in future semesters. View more information on the payment plan at http://www.bhcc.edu/autopay/. Payment plans are not available for the summer sessions.
Outstanding Financial Obligations
Students who have any outstanding financial obligations to the College are not permitted to register. If already registered, these students will not be permitted to attend classes, nor will they receive grade reports, attendance reports, or transcripts of grades, without the final approval of the Bursar. The Bursar’s Office is located in the Student Payment Office, Room B219, Charlestown Campus.
Bunker Hill Community College is responsible for making “diligent efforts” to collect amounts due the state. Diligent efforts shall include written billings, dunning notices and subsequent assignments to a collection agency. The student is responsible for all collection costs and any fees incurred in the collection of debt and for informing the College of any dispute regarding the debt. The College advises students that their debts may be discharged through the intercept of any Commonwealth and Federal payments that are due to them, including tax refunds. Please be advised that your student account debt constitutes an "educational benefit overpayment or loan" as defined pursuant to 11 U.S.C section 523(a)(8), and therefore is not dischargeable in bankruptcy.