FAQ: BHCC Response to Coronavirus

As we plan for the fall 2021 semester, BHCC has consolidated all FAQs related to the College Reopening plan and COVID-19 protocol to one webpage, see the consolidated FAQs below.

You will find information below on BHCC classes and support services that are available on campus and remotely. Please check this page periodically as it will be updated as conditions change. 

They are categorized into the following sections:

 

 Current and New Students for Fall 2021

Most fall 2021 classes will be taught remotely through the delivery methods outlined in the chart below. Certain courses will be held face-to-face or through a combination of online and face-to-face sessions.  To view descriptions of delivery options, visit the Fall 2021 Course Delivery Information webpage. On campus class sessions will follow strict safety protocols.

For information about individual course sections, check out the College Catalog in SelfService.

All on campus labs will be capped based on the size of the classroom/lab space, to maintain distancing.

Clinical placement sites are continuing to offer clinical experiences, in compliance with the state’s workplace safety standards for health care settings. Those safety standards govern students’ clinical experience. Service in these settings is part of these students’ learning experience in clinical placements.

Only students and faculty/staff who are pre-approved for scheduled classes or work hours will be allowed to enter the Chelsea Campus.  The shuttle busses are currently not running, and are not planned for the fall, as a safety precaution. There will be limited class offerings at the Chelsea Campus, in Allied Health and ESOL.  There no classes planned at the H-Building. The fall schedule has been structured so that there will not be a need for students to shuttle between campuses. For students with classes at the Chelsea campus, there are MBTA bus routes that stop outside the campus, information at https://www.bhcc.edu/chelseadirections/

The DISH Food Pantry is open virtually (via phone and email) from 9 a.m. - 5 p.m., Monday through Friday. Food assistance is provided by delivery. For questions about utilizing the DISH Food Pantry or other food assistance resources in your community, please email dish@bhcc.edu or call 617-228-2045. If you are a current student and are looking to sign-up for the DISH Food Pantry, please fill out our Intake Form and you will receive a response within 1-2 business days.

 

 Current Students

We are here to support your success.  Please contact us if you need assistance or have questions.  View the Important Contacts and Hours to reach the College departments and services

If you are in need of a Chromebook or other technology assistance, please complete the Remote Access Assistance Form at https://bunkerhillcc.co1.qualtrics.com/jfe/form/SV_9t5gBiNkfrX0PJz

The Office of Academic Innovation and Distance Education (AIDE) Team is now Virtual. Please visit our Virtual Innovation Lab online. This Team provides Teaching & Learning Support for Students. Students can also access the Student Resource Center (SRC) inside of Moodle.  The SRC has opportunities to practice using Moodle and other online learning tools that faculty may use.

You can use your computer or smartphone to reach us with this link: https://bhcc.webex.com/meet/aide1. We are available Monday through Friday 10 a.m. – 5 p.m. and Saturdays and Sundays 11 a.m. to 3 p.m.

If you don’t have a computer available you can also dial in using your phone.

  1. Dial 877-668-4493
  2. Enter access code 735 429 954 when prompted
  3. Press #
  4. Press # again when asked for an attendee number

You can also reach us by email: aide@bhcc.edu

The following resources are available to provide help with classes:

MathSpace for developmental math support: https://www.bhcc.edu/mathspace/

Writing Support: https://www.bhcc.edu/writingplace/

Language Learning Support: https://www.bhcc.edu/languagelab/

Tutoring for specific courses and writing: https://www.bhcc.edu/tasc/

Digital Learning Support: You can use your computer or smartphone to reach AIDE at this link: https://bhcc.webex.com/meet/aide1  See website for hours: https://www.bhcc.edu/aide/

Library: https://www.bhcc.edu/library/

Library remote services: https://www.bhcc.edu/library/libraryremoteservices/

If you are in need of a Chromebook or other technology assistance, please complete the Remote Access Assistance Form at https://bunkerhillcc.co1.qualtrics.com/jfe/form/SV_9t5gBiNkfrX0PJz

College buildings are open only for students taking classes scheduled for on-campus delivery, and for authorized faculty and employees. All College buildings are closed to the public, and all services are available remotely only in spring semester, details below: 

Academic Innovation and Distance Education bhcc.edu/aide | 617-228-2182 | aide@bhcc.edu

Admissions bhcc.edu/admissions | 617-228-3398 | admissions@bhcc.edu

Assessment Center bhcc.edu/assessment | 617-228-2377 | testing@bhcc.edu

Center for Self-Directed Learning bhcc.edu/csdl | 617-228-2225 | csdl@bhcc.edu

Counseling Services bhcc.edu/dos/counselingpreventionandwellness | 617-936-1995 | raiza.felicitas@bhcc.edu

Dean of Students Office bhcc.edu/dos | 617-228-2436 | jelkins@bhcc.edu

Disabilities Services bhcc.edu/disabilitysupportservices | 617-228-2327 | disabilitysupport@bhcc.edu

DISH Food Pantry bhcc.edu/dishfoodpantry | 617-228-2093 | dish@bhcc.edu

Help Desk bhcc.edu/studentlife/technologyresources | 617-228-3441 | helpdesk@bhcc.edu

International Center bhcc.edu/internationalcenter | 617-228-2460 | internationaladv@bhcc.edu

Library bhcc.edu/library | 617-228-2213 | BHCClibrary@bhcc.edu

Paying for Classes or Financial Aid Assistance bhcc.edu/studentcentral | 617-228-2370 | StudentCentral@bhcc.edu

Registering for Classes bhcc.edu/studentcentral | 617-228-2370 | StudentCentral@bhcc.edu

Single Stop bhcc.edu/singlestop | 617-228-3330 | singlestop@bhcc.edu

Talking to an Advisor bhcc.edu/studentlife/advisinglifemap | 617-228-2230 | advising@bhcc.edu

Tutoring and Academic Support Center (TASC) bhcc.edu/tasc | 617-228-3467 | tasc@bhcc.edu

Workforce Development/Community Education/Adult Education bhcc.edu/workforce | 617-228-2021 | mngan@bhcc.edu

Veterans Center bhcc.edu/veterans | 617-228-3213 | VCenter@bhcc.edu

All Workforce, Community Education and Adult Education classes are currently provided remotely.

If you have questions about specific classes, please reach out to your instructor.

The bookstore is available remotely only, and book orders are made online for delivery at https://www.bhcc.edu/bookstore   There are no delivery charges for textbook and supply orders through the bookstore.  If you would like to speak to someone in the bookstore, call 617-228-2304 Monday through Thursday, 9 a.m. to 4:30 p.m. and Fridays 9 a.m. to 2 p.m.

The BHCC Library is physically closed at this time; however, most of our resources and services are still available. Please see LIBRARY REMOTE SERVICES for more information. Our Library team is available to work with students, faculty and staff. Please contact us via email at BHCCLibrary@bhcc.edu, or by using the "Ask Us or Search Our Questions/ Chat with a Librarian!" on the library webpage.

 

 Faculty and Staff

We will continue to add to this section to support faculty and staff. There is also a resource for faculty and staff on the Intranet covering procedures for academic continuity and business continuity operations including remote working resources. 

The Academic Innovation and Distance Education (AIDE) team is working with deans and faculty to schedule trainings and WebEx meetings to assist in the implementation of online, hybrid and other distance teaching/learning.

Faculty can use a computer or smartphone to reach us with this link: https://bhcc.webex.com/meet/aide1. We are available Monday through Friday 10 AM – 6:30 PM EST, Saturdays from 11 AM – 3: PM EST.

If you don’t have a computer available you can also dial in using your phone.

1. Dial 877-668-4493

2. Enter access code 735 429 954 when prompted

3. Press #

4. Press # again when asked for an attendee number

You can also reach us by email: aide@bhcc.edu

Fixed (non-portable) BHCC equipment such as desktops, monitors, and printers cannot be taken off campus. The College is providing laptops to those who cannot use their own laptop from home.

Staff can request access to their desktops remotely through VPN and remote desktop. Please request approval from your manager, and contact the help desk at helpdesk@bhcc.edu

This has not been a problem during the fall 20 and spring 21 semesters.  However, if any student does not comply with this requirement in the classroom, and is refusing requests to comply, faculty can have the student leave class and refer the situation to the Dean of Student Affairs office for follow-up.  Most often they are able to meet with students and resolve a situation.  In rare cases when they work with the student to change their behavior and the student is placing other members of the community at risk, this would fall under the Code of Conduct process regarding failure to follow a campus policy.

The CDC has issued guidelines on populations at higher risk for serious illness from the COVID-19 virus; these include older adults, pregnant people, and people with certain medical conditions.  Information is at https://www.cdc.gov/coronavirus/2019-ncov/need-extra-precautions/index.html.  People within these populations are encouraged to continue to work remotely.  Notify the Human Resources office if you fall within these populations. HR will oversee arrangements to make appropriate accommodations.

 

 Health and Well-Being of the College Community

The College has created a Coronavirus webpage to keep our campus community informed of decisions. BHCC is following the guidance of the Centers of Disease Control and Prevention (CDC) and Massachusetts Department of Public Health and will continue to update this page with information on the Coronavirus (COVID-19) as it becomes available. 

To ensure everyone’s safety during this time, BHCC is minimizing face-to-face service and promoting alternative ways to access services and staff remotely. For a full list of services and how to contact, visit the BHCC Virtual Campus webpage at https://www.bhcc.edu/virtualcampus. 

The state is managing distribution of COVID vaccinations and designating sites.  Vaccine supplies remain limited.  We do not expect to offer vaccinations on campus.  Information and updates on the state’s vaccination plan and eligible groups is available at https://www.mass.gov/covid-19-vaccine

The federal Food and Drug Administration (FDA) has approved the COVID vaccinations on an emergency basis. At this time, COVID vaccinations are voluntary. It is possible that at some point prior to fall semester, the FDA will issue final approval of the COVID vaccines, and/or the state will issue guidance to higher education institutions regarding vaccination requirements.  At this time, the state is not advising higher education institutions to require or document COVID vaccinations for students and faculty/staff.

The state does not require community colleges to conduct COVID testing of students and faculty/staff on campus. Anyone interested in obtaining a COVID test can reach out to free testing sites available throughout the state under the “Get Tested MA” initiative, information at https://www.mass.gov/covid-19-testing. 

Do not come to campus if you are feeling ill.  Symptoms of COVID-19 may appear 2-14 days after exposure and include:

Fever, chills or shaking chills
Signs of a lower respiratory illness (e.g., cough, shortness of breath, lowered oxygen saturation)
Fatigue, sore throat, headache, body aches/myalgia, or new loss of sense of taste or smell
Notify the College if you are experiencing any of these symptoms, through the online self-report forms at https://cm.maxient.com/reportingform.php?BunkerHillCC&layout_id=10 (for students) or https://cm.maxient.com/reportingform.php?BunkerHillCC&layout_id=19 (for faculty/staff).

If you develop symptoms of COVID-19, even if they are mild, contact your healthcare provider and a test site near you to schedule a test.  Information on free testing sites is at https://www.mass.gov/covid-19-testing.

There is risk of transmission if you have been a “close contact” of someone who is diagnosed with COVID-19.  Anyone in that situation must quarantine.  Notify the College if you have been exposed and need to quarantine, using the online self-report forms at https://cm.maxient.com/reportingform.php?BunkerHillCC&layout_id=10 (for students) or https://cm.maxient.com/reportingform.php?BunkerHillCC&layout_id=19 (for faculty/staff).  BHCC staff will follow up with you to provide support during the quarantine period.

The possible incubation period for COVID-19 is 14 days although the majority of cases have incubation periods of fewer than 10 days. Persons in quarantine need to remain quarantined consistent with one of the options below:

7 days of strict quarantine Release on Day 8 if:

  • A test (either PCR or antigen) taken on Day 5 or later is negative; AND
  • The individual has not experienced any symptoms up to that point; AND
  • The individual conducts active monitoring through Day 14 (monitor symptoms and take temperature once daily).

10 days of strict quarantine Release on Day 11 if:

  • The individual has not experienced any symptoms up to that point; AND
  • The individual conducts active monitoring through Day 14.

No test is necessary under this option.

14 days of strict quarantine Release on Day 15 if:

  • The individual has experienced ANY symptoms during the quarantine period EVEN if they have a negative COVID-19 test; OR
  • The individual indicates they are unwilling or unable to conduct active monitoring.

Further information is at https://www.mass.gov/info-details/covid-19-isolation-and-quarantine-information#learn-about-quarantining.

Anyone who has tested positive for COViD-19 must self-isolate, whether or not you are experiencing symptoms.  You must remain in isolation until a public health authority (the Massachusetts Department of Public Health, your local Board of Health, or the Community Tracing Collaborative) says that you can leave your home.

A public health authority will be in contact with you to discuss your isolation period and any questions you may have and will conduct another assessment about 10 days after the date your infection is confirmed. A public health authority will confirm that you may leave your home once the risk of infecting others is determined to be low.

Notify the College if you have tested positive or been diagnosed with COVID-19 and need to self-isolate, using the online self-report forms at https://cm.maxient.com/reportingform.php?BunkerHillCC&layout_id=10 (for students) or https://cm.maxient.com/reportingform.php?BunkerHillCC&layout_id=19 (for faculty/staff).  BHCC staff will follow up with you to provide support during the isolation period.

For any positive COVID-19 cases among students, faculty or staff, the MA Dept. of Public Health will conduct contact tracing to identify any and all persons in close contact with the positive case during the incubation period.  All close contacts will be notified by DPH, and quarantine will be recommended as needed.

Any individual (employee, student, visitor, vendor) who needs to come to the BHCC campus is required to wear a face covering for the entire time the individual is on campus, unless they are:

  • In their office alone, or
  • Outdoors and can reliably maintain 6 feet of distance from any other person

The College has a supply of cloth face coverings at the welcome desk in the main lobby entrance, and can issue one to anyone who comes to campus without one. 

A face covering is ideally a cloth mask with multiple layers, but it can be anything that covers your nose and mouth, including scarves, bandanas and dust masks without valves. Please do not use health care masks such as the N95 masks - those are made for health care workers and should be preserved for their use.

Exceptions for wearing face masks include situations that may inhibit an individual from wearing a face-mask safely. These may include, but are not limited to:

  • Those who cannot breathe safely; 
  • Those who, due to a behavioral health diagnosis, are unable to do so; 
  • Those communicating with people who rely on lip-reading;
  • Those who require supplemental oxygen to breathe.

An employee requiring an accommodation regarding this requirement should contact Human Resources at MAmbrose@bhcc.edu. Any student requiring an accommodation regarding this requirement should contact the Dean of Student Affairs office at deanofstudents@bhcc.edu.

BHCC’s cleaning vendor conducts enhanced cleaning within classrooms that are in use, at least daily, and between class sessions for classrooms that are used multiple times in a day.  The cleaning crew covers all common areas and restrooms throughout the day, while also focusing on high touch areas such elevators doorknobs, etc. using disinfecting products approved by the CDC.  As office and student service areas are back in use, these areas will be cleaned every evening.

  • Thorough cleaning and disinfecting will be performed for any personal or shared workspace of an active employee diagnosed with COVID-19.
  • During the day and every night disinfection of commonly-shared spaces, objects, etc. will be performed.

Plexiglass barriers are installed in student service stations in the Student Central area in B building. Plexiglass also has been installed at the reception desk in the LifeMap Area in E-Building. Additional areas where students are receiving direct services form staff may be identified for plexiglass barriers prior to fall. No plexiglass installation is planned for office areas.  Distancing will be maintained by managing on-campus staffing plans and work schedules so that staff in adjacent work stations come to campus on different days.

All bathrooms are in use.  Some sinks are covered, and some stalls are closed in each bathroom, to maintain distancing.  Signs are posted to limit bathroom usage to two people at a time.  We ask that people wait outside the bathroom if two people are using it.

BHCC community members may direct any questions, concerns or ideas related to the COVID-19 pandemic, and remote or on-campus operations by responding to the survey at this link - https://bunkerhillcc.co1.qualtrics.com/jfe/form/SV_0rmuBlMTQcFOUgR. We welcome your feedback and communication.