QLess - Virtual Lines for Student Central

Join our virtual line. Wait where you want. 

Do you need help with:

  • Academic Records 
  • Financial Aid
  • Student Payment

Place yourself in line at Student Central before you arrive. Sign in up to 30 minutes prior to Student Central's opening using the options below.

Ways to get in line:

Once you've joined the line QLess will:

  • Send you an estimated wait time
  • Alert you when you are 15 minutes away from your turn
  • Allow you to ask for more time if it does not fit your schedule

QLess Text Commands

Text Commands to use when in QLess:

  • L - Leave the queue, use this command when you need to exit a particular queue.
  • S - Status update, use this command when you want an update of your wait time and place in line.
  • M - More time, use this command to request additional time if you can't be in the area.
  • - Help, use this command to get additional assistance with QLess.
  • W - Switch, use this command to switch from text to voice call updates.
  • N# - Notify me in XX minutes, use this command to let QLess know when to send an alert.

Contact and Hours

Charlestown Campus, Second Floor, B-Building Lobby

Office Hours
Monday-Thursday: 8:30 a.m.-5:30 p.m.
Friday: 11 a.m.-3:30 p.m.

FAFSA Website Assistance
Monday-Thursday: 10 a.m.-3 p.m.
Friday: 11 a.m.-2 p.m.

Please contact us via email, text or chat for remote assistance.
Email: studentcentral@bhcc.edu
Phone: 617-228-2370  |  Fax: 617-228-2371